Insights Learning and Development Vancouver

The Insights Vancouver Team

Joyce Gwilliam, Anne Bishop, Kim White, Cheney Creamer, Shauna Grinke, Rick Thomas, Connie Phenix, Ann Duffield

JOYCE GWILLIAM, M. ED
PRESIDENT

Joyce is the President and Founder of the Insights Learning & Development office in Vancouver, B.C.  She has over 30 years of proven experience in guiding the achievement of desired results—on time, on budget, and with maximum employee engagement.  She has managed for, and consulted with, public and private sector organizations in Canada, the U.S., Great Britain and Asia.  Through her experience as a front-line manager, leadership consultant, facilitator, professional speaker, author, and early childhood educator, Joyce knows the power of combining practical real life stories with proven best practices.  Joyce specializes in regenerating people through a focus on inner strengths—and achieving sustainable shifts for improved performance.

Much of Joyce’s current work is focused on supporting leadership development, particularly leadership in a changing environment.  As well as providing direct service delivery for clients, Joyce serves as a member of the global Insights Learning & Development faculty for accrediting Insights Discovery practitioners.

Joyce is passionate about “bringing hope to a changing world” and is committed to giving back to her community.  She is a regular volunteer with the Minerva Foundation, an organization that empowers women to follow their dreams.  She has also been an active participant in the annual Weekend to End Women’s Cancer fundraising walks.  Increasingly, you will find Joyce at her second home on the Sunshine Coast, appreciating the abundance of beautiful British Columbia and “working to model a balanced life style”.

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ANNE BISHOP, M.A.
SENIOR LEARNING CONSULTANT

Anne Bishop is a gifted learning and development professional. She specializes in developing innovative, customized learning solutions that employ world class tools and are engaging, results driven and powerfully delivered.

With over 25 years experience as an educator, Anne brings her unparalleled depth of experience and unique brand of sparkle to all her projects. Current work includes facilitating development in such areas as leadership, team building, change effectiveness and service orientation. Spanning both the private and public sector, her recent successes in shifting performance includes teams from Deloitte, ICBC, the Union Bank of California, and many provincial ministries.

Anne is a senior facilitator and member of Insights Vancouver’s core team. She has a proven ability to guide teams and organizations to discover and leverage their potential. Her mastery in the art of integrating high performance facilitation, coaching and change intervention enables her clients to quickly apply their learning to their everyday work environment.

Anne holds a Masters degree in Leadership and Training from Royal Roads University, a Teaching Certificate and Bachelor of Science from the University of British Columbia. Within the Insights Learning and Development System Anne is: accredited in Insights Discovery, Team Effectiveness Qualified and is a certified Insights Transformational Leadership Practitioner

Anne’s excellence in delivery of Insights Discovery introductory workshops is a result of her years of experience refining and delivering this program.  Her workshop participants, including Senior Executives, CFO’s, mangers and frontline employees consistently give her the highest ratings. With her high octane blend of intuition, experience and best practices, Anne is a catalyst for workplace transformation.

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KIM WHITE, MA, CPCC, RCC
SENIOR LEARNING CONSULTANT

Kim White is a Senior Learning Consultant with Insights Vancouver where she engages in a client-centered approach to assist individuals and teams embrace areas of growth, learning and opportunity through increased self-awareness. As a registered clinical counsellor (RCC) and certified executive coach (PCC), Kim ensures that each individual’s unique potential and unique contribution is recognized and valued as a key component to team and organizational success. She is a skilled and adaptable facilitator who easily engages participants in an open and flexible learning environment. With over 20 years experience in the field of conflict resolution, Kim combines her client-centered approach with her proven relational expertise  to assist client organizations in creating healthy and productive work environments. Her positive and compassionate nature paves the way for clients to embrace the most difficult conversations.

Kim has been connected with Insights since 2000 when she was first accredited as an internal practitioner with a client organization. Sparked by the huge success of the Insights System with her clients, Kim was motivated to join the Insights Vancouver Team.   As client manager Kim facilitates a broad range of programs across Canada and the US and has traveled as far afield as France and Cameroon … où elle a enseigné les ateliers en Français! (where she delivered workshops in French!)

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CHENEY CREAMER, BA
SENIOR LEARNING CONSULTANT

Cheney Creamer has a great passion for community involvement and development.  She has focused her work and studies around issues of social psychology, herbal medicine, food production and consumption, and the relationship to healthy, sustainable lifestyles.  Author of “A Cookbook and Guide To A Healthier Earth and Changing Lifestyles”, Cheney has also taught vegetarian culinary classes and presented many informational seminars about environmental awareness and sustainable, healthy lifestyle maintenance.  Formerly the creator and owner/operator of “The Thymes Modern Eatery” in Saskatoon, Saskatchewan, Cheney’s personal mission involves “feeding the world, one person at a time”.  She believes that by educating ourselves about lifestyle choices that nourish our bodies, mind and spirits, we can access a whole new world of opportunities for health and well-being.

Her work with Insights Vancouver enables Cheney to continuously develop her own skills, while opening the door to new possibilities for tomorrow’s great leaders.

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SHAUNA GRINKE
SENIOR LEARNING CONSULTANT

Shauna Grinke is an experienced senior HR leader who has recently joined the Insights Vancouver team.  She is passionate about the possibilities that Insights opens up for organizations, and has seen the results on people and teams first hand – as a Client Practitioner.

Shauna is a skilled coach and facilitator, with a proven ability to help teams and individuals unlock their potential.   Currently, Shauna is introducing organizations to Insights approach to Sales Effectiveness – a topic that is extremely relevant in today’s turbulent economic times.

With a broad experience and education background, Shauna’s approach is practical and outcome-based.

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RICK THOMAS, EdD
SENIOR LEARNING CONSULTANT

Dr. Rick Thomas is an Associate Sr. Learning Consultant with Insights Vancouver with over six years of experience applying Insights in various contexts. He is passionate about how the Insights system can be used to positively transform individuals, teams and organizations.

Rick has over 12 years of experience as a human resources development and learning strategist, facilitator, coach and organization development consultant gained through multiple contexts facilitating leadership development, culture change, and strategic organizational development initiatives for progressive organizations of 55 to 23,000 employees. He is also an active keynote speaker and has been a speaker, trainer and panel moderator at several conferences across Canada, the US, Scotland and the Kingdom of Saudi Arabia, including the 2009 Insights Connecting Customers Conference in Minnesota, MI and the 2005 and 2006 Corporate University Conferences through the International Performance Quality Centre in New York, NY.

Rick holds a doctorate in educational leadership with a focus on human resources strategy and leadership and is faculty with both the Justice Institute and BCIT and he is a graduate of Newfield Network’s coaching for professional and personal mastery program.

In his former life, as manager of people and organization development at the City of Richmond, he led the creation and implementation of Canada’s first municipal corporate university and used Insights Discovery as a strategic lever in its organizational development.

Rick’s passion stems from his desire to experience others tapping into their passion at work and in life. And, he likes to have fun!

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CONNIE PHENIX M. ED
SENIOR LEARNING CONSULTANT

Connie is an inspiring and wise leader who challenges both individuals and organizations to reach their full potential! Her clients claim that “the experiences they walk through [with Connie] clear the ground for their own, and the organization’s, growth and renewal.”

Connie has 20+ years of consulting experience in leadership coaching, facilitation, change management and organization development.  She assists organizations, their leaders and teams, to deepen their effectiveness by aligning their people and their business strategy.

Connie brings her extensive knowledge of, and practical experience with the INSIGHTS system, leadership best practices, change theory, human transition theory, and organizational development strategies, to the multi-sector client base she serves.

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ANN DUFFIELD
ASSOCIATE CONSULTANT

Ann is an enthusiastic and committed Insights Champion who resonates with huge potential of the Insights system and its integrity as a personal and group development system.

As a facilitator and learning consultant with the Federal Government, she has extensive experience with adult learning in customer service, team leadership and management development

Ann has also had significant international experience in Bhutan, Asia where she was the Human Resources manager for 300+ employees in a high-end hotel, adding much to her knowledge of the dynamics of adult learning and development from a wider perspective.

Having successfully assisted staff and leaders through significant environmental challenges as an Insights practitioner with the public sector, she joins the Vancouver Insights Team to help government and private teams become stronger communicators and increase their productivity. Her clients claim that: she has “excellent leadership skills and an engaging presence that focused class attention and enabled learning” as well as being “flexible to the participants’ needs and goals”.

Life-changing opportunities to follow the “road less travelled” such as sailing in the South Pacific with her family and many other adventures feeds Ann’s passion to assist others in recognizing and utilizing their own “windows of opportunity” for self-awareness and the understanding of others through the power of Insights.

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KEN BLOSSER
DIRECTOR OF OPERATIONS

In addition to connecting with clients and potential clients, Ken manages the professional services required for a growing organization like Insights Vancouver.  Ken is the liaison between Insights Vancouver and Insights office across Canada and around the world, as well as Insights Learning and development in Scotland.  The increasing prevalence of national and international accounts within the Insights Vancouver office will make this a growing role over the next number of years.

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SHARYN SKALNIK
EXECUTIVE ASSISTANT

Sharyn has been with Insights Vancouver since 2000.  She is the first person you speak with when you call the office.  She keeps track of all upcoming Insights workshops and events and has a unique ability to make sure all materials and people are in the right place at the right time.  Sharyn is our first line of customer service and the liaison with our client’s administrative assistants, as well as our Licensed Practitioners.  She helps clients set up the procedures for processing incoming Insights evaluators and answers all manner of questions from clients and practitioners daily.

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NATALY CHOPTY
ADMINISTRATIVE ASSISTANT

Nataly is our Event Packer extraordinaire!  She processes evaluators for upcoming workshops, prepares participant materials, and packs the many assorted materials that go into an Insights Discovery workshop.  When an Insights Facilitator arrives at a venue to facilitate an Insights workshop, Nataly will have ensured the facilitator has everything needed to deliver a super session.

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ROSALIN DALMANN
ACCOUNTANT

Rosalin ensures the happiness of all the Insights Vancouver staff and vendors by making sure they get paid in a timely manner, as well as handling all the necessary bookkeeping and reporting functions of a growing and very busy office.

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